Located just outside Oxford, Bicester Village is one of the world’s leading luxury retail destinations home to over 150 brands and renowned for its exceptional customer experience, design, and service.
Participants will receive an exclusive presentation by the Bicester management team and a guided tour offering behind-the-scenes insights into how the Village applies retail strategy, brand storytelling, and omnichannel excellence.
This visit brings classroom learning to life connecting key themes such as customer experience, brand execution, and retail innovation in a real-world setting.
